PUNTACANA RESORT & CLUB RECEIVED TRIPADVISOR’S 2018 CERTIFICATE OF EXCELLENCE
PUNTA CANA, DOMINICAN REPUBLIC– Puntacana Resort & Club today announced that ten of the Resort properties and services received the 2018 TripAdvisor® Certificate of Excellence. Now in its eighth year, the achievement celebrates businesses that have consistently achieved great traveler reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, restaurants and attractions located all over the world that have continually delivered a quality customer experience.
The properties have received the 2018 TripAdvisor Certificate of Excellence are: La Cana Golf Course, which enters the TripAdvisor Hall of Fame, an award held by those establishments that manage to maintain the Certification for 5 consecutive years. There are also Bamboo, La Yola, Playa Blanca and The Grill restaurants; Four Points by Sheraton Puntacana Village, The Westin Puntacana Resort & Club and the exclusive Tortuga Bay Hotel; in addition the Ojos Indígenas Ecological Reserve and the Six Senses Spa Puntacana Resort & Club.
“Puntacana Resort & Club is honored that so many of our properties and services have earned the TripAdvisor Certificate of Excellence. There is no greater seal of approval than being recognized by our customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the achievement is a remarkable vote of confidence to our continued business success and commitment to service excellence” said Alberto Abreu, Vice President of Hospitality. "This recognition is another stimulus to maintain the quality of our services and continue to improve the experience of our visitors. In every detail we make sure our client live a unique experience" he added.
“TripAdvisor is excited to announce the recipients of the 2018 Certificate of Excellence, which celebrates businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition allows us to publicly honor businesses that are actively engaging with customers and using feedback to help travelers identify and confidently book the perfect trip.”
The Certificate of Excellence takes into account the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.